Shipping to Austria

 

Spanish cuisine is not only traditional, but also diverse. Fish and seafood play a major role, but even the finest meats and sausages are regularly put on the table. Dishes such as paella, tortilla and gambas al ajillo are also well known and popular among Austrian fans. The cuisine of the country stands for sharing, staying and spending hours together with friends and family. We ensure that the highest quality products are available to you. 

How exactly? Keep on reading to learn more about your benefits.

 
 
 
 
 

INTRO

Colono Gourmet is a well-established distributor of Spanish food for HORECA and retail companies in Austria. In addition, we run a Showroom, Colono Gourmet Store & Tapas Bar in Vienna, where B2B customers like you have the opportunity to familiarize themselves with our products.

The following delivery conditions apply to shipping to Austria, excluding Vienna. If your company is located within Vienna, please visit this page.

TRANSPORT

Colono Gourmet ensures a regular flow of Spanish food from producers from Spain to Austria. In order to offer the best possible prices and to ensure that you receive your goods as fresh as possible, we aim to operate our digital distribution with minimal stocks. Consequently:

  1. When you order a SKU for the first time, it is likely that it will be sourced directly from the manufacturer. Therefore, the delivery time is 5-10 business days. 
  2. As soon as you order a SKU again, we offer the AGILE service, where we can deliver orders in Austria within 72 hours. In order to offer this service, we keep some stock in our warehouse in Vienna.

We work with leading transport companies such as STEF, DHL, UPS or the Post Office to provide you with the best service. Please note that most of them deliver in the morning. If you are only able to receive shipments in the afternoon, we will need to assess your particular case.

MINIMUM ORDER

We do not have a Minimum Order Quantity per order. For orders under 600 EUR net, a small transport-management fee will be charged. The fee depends on the items included in your order and it will be never higher than 29 EUR net. 

We do have a Minimum Order Quantity per product, which usually corresponds to the contents contained in a box (e.g. one box of wine, 6 bottles).

SAMPLES

You can always try the product before purchasing it. As food tastes varies from person to person, we have a comprehensive versatile sample process.

PAYMENT TERMS

For the first two orders, an advance payment is required. We offer credit as of the 3rd order is placed (linked to credit agency approval).

ORDERING PROCESS

We accept orders by e-mail, whatsapp, telephone and online. We recommend ordering online as the most efficient channel if you order a known SKU recurrently. However, when you are ordering a SKU for the first time, you may want to get some questions answered before placing your order and other communication channels may be more suitable to you (based on our customers' feedback).

LANGUAGES

Our team speaks fluent German, Spanish and English, and all our materials, including the website, are available in these three languages.

PRODUCT CATALOGUE

The products shown on our website represent those product groups that we predominantly distribute. However, our portfolio includes many more sizes, variants and subcategories. If you cannot find the product, the size or the flavor you are looking for, contact us and we will take care of your request. Download our product catalog HERE.