The service Jetzt Wien (Now Vienna) offers you the opportunity to receive your order in the city of Vienna in less than 2 hours.
Who can use this service?
The service is available for shipments to postcodes 1010-1230 on weekdays from 10:00 a.m. to 6:00 p.m. The service assumes that the receiver is present at the delivery address at the agreed time.
How does the service work?
The process has the following steps:
1. Customer completes the order and selects the shipping method "Jetzt Wien" during the ordering process.
2. Our team will call the customer immediately to arrange a delivery time for the same day.
3. The order is delivered by bike or by car (depending on the size and destination district) during the time interval agreed in the previous step.
How fast is the service?
It depends. The shipment origin is the 3rd district of Vienna, so the delivery time can vary depending on the destination district and the traffic in the city. The expected delivery time is between 30 minutes and two hours from the time the order is placed until the goods are received.
How much does the service cost?
The service is free of charge for orders above 200 EUR. Alternatively, the shipping fees are:
|Delivery in 1010 to 1110||9 euros|
|Delivery in 1120 to 1230||15 euro|
Is the service available for all products?
The service is usually available for all products. In cases in which a product is not available for the "Jetzt Wien" service, this is explicitly indicated and you will not be able to select it during the checkout process.
Please contact us, we will be happy to answer any further questions you may have about this service.